Privacy Policy
Last Updated: April 2026
At Orderlytic (a product of Geekabyte), we take your privacy and data security seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our risk engine and website.
1. Information We Collect
When you integrate Orderlytic with your e-commerce store, we collect necessary order metadata via webhooks. This includes customer phone numbers, delivery addresses, and order history exclusively for the purpose of risk analysis. We do not store full credit card numbers or sensitive payment details.
2. How We Use Your Data
We use the collected data solely to:
- Analyze Cash on Delivery (COD) risk factors.
- Provide real-time order approval or blocking recommendations.
- Maintain and improve our analytical models and predictive infrastructure.
- Generate aggregated, anonymized insights regarding regional RTO trends.
3. Zero Third-Party Data Sharing
We strictly do not sell, rent, or share your store's data or your customers' personal identifiable information (PII) with any external platforms, marketing agencies, or third parties. Your data is used exclusively to power the Orderlytic system for your benefit.
Regarding our Cross-Store Fraud Network: The intelligence shared across our network to block repeat fraudsters relies entirely on securely hashed, anonymized behavioral data. Your specific customer lists, order details, and store identity remain completely private, isolated, and hidden from other merchants on the network.
4. Data Security
We implement enterprise-grade security measures to protect your data. All API communications are encrypted via SSL/TLS. Data at rest is secured within isolated database environments to prevent unauthorized access.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@orderlytic.com.